SHIPPING POLICY

📦 Domestic Shipping (within Mexico)
✔️ Delivery Time: 7 business days

✔️ Shipping Cost: Calculated based on order weight and destination. Detailed rates appear at checkout.

✔️ Carriers: Estafeta, DHL Paket, FedEx

⏳ Processing Time: Orders processed within 2 business days (excluding weekends/holidays)

🌍 International Shipping
Available Countries
Select your country at checkout to view shipping costs.

International Shipping Costs
✔️ Calculated based on order weight and destination. Detailed rates appear at checkout.

✔️ Available Carriers: DHL International, FedEx

International Delivery Time

⌛14 business days

Important Notes for International Orders
⚠️ Duties/Import Taxes: Borne by recipient; varies by local customs regulations (recommend pre-checking)

⚠️ Customs Clearance Delays: Possible 3-business-day delay due to customs inspections

⚠️ Address Accuracy: Ensure complete address in English/local language (including postal code)

Contact [greetings@bamboosmilecare.com] if not received within estimated timeframe

❓ FAQ
Q: Can I change the shipping address?

A: Only possible before shipment. Contact customer support urgently.

Q: What if my order arrives damaged?

A: Inspect upon delivery. If damaged, take photos for documentation and contact us within 24 hours.

📌 Additional Notes
Remote Areas: Additional fees or extended delivery times may apply to rural/island regions.
Holiday Impact: Delays up to 3 days possible during peak seasons (Christmas/New Year).